Do you provide Sydney airport transfers?

Yes, Prima Chauffeur Services provides luxury airport transfers to and from Sydney International Airport (T1), Sydney Domestic Airport (T2 and T3) 24 hours a day, 7 days a week.

Do you track flights for airport pickups?

Yes, we actively monitor all flights in real time. If your flight is early, delayed or cancelled, your chauffeur adjusts accordingly and you will not be charged for delays caused by the airline.

Do you provide transfers to Sydney cruise terminals?

Yes, we provide luxury transfers to and from the Sydney OPT Cruise Terminal at Circular Quay and the White Bay Cruise Terminal.

Which cities in Australia do you service?

We provide chauffeur services in Sydney, Melbourne, Adelaide, Newcastle, Perth and Brisbane.

Do you cater for international visitors to Australia?

Yes, we regularly service international visitors from the USA, Europe, India, Asia, Central Asia, Israel, South America and beyond. We are experienced in meeting international flights and assisting visitors unfamiliar with Australia.

Frequently Asked Questions | Prima Chauffeur Services

Yes. We monitor your flight in real time from departure to arrival. If your flight is early or delayed, your chauffeur adjusts automatically and you are never charged for delays caused by the airline.

Nothing to worry about. We track the delay and your chauffeur will be there when you actually land. You will not be charged extra for waiting time caused by a delayed flight.

Your chauffeur will be waiting in the arrivals hall holding a name board with your name on it.

• For international arrivals the driver will arrive 30 minutes after the plane gates and wait around 30 minutes.

• For domestic arrivals, the driver will arrive 15 minutes after the plane gates and wait around 15 minutes.

No problem. If you would like additional time after landing to visit Duty Free, shop, dine, or explore the airport before meeting your chauffeur, please let us know in advance or contact us before you depart. Our chauffeurs monitor flight arrivals and schedule pickup times accordingly. Advance notice helps us coordinate your pickup efficiently and minimise extended airport waiting and parking charges, allowing us to continue offering competitive rates while maintaining exceptional service.

Yes. We provide transfers to and from all Sydney Airport domestic and international terminals.

Absolutely. All payments are processed securely by Stripe, a world-leading payment provider trusted by millions of businesses. We never store your card details.

Yes. Changes can be made subject to availability. Please contact us as soon as possible if you need to amend your booking details.

Absolutely. Simply provide the passenger's details and we will take care of the rest.

Yes. All tours are completely private and tailored exclusively for you and your group.

Absolutely. We can customise your itinerary to suit your interests, schedule, and preferred attractions.

Tour prices generally cover private transport and chauffeur services. Attraction tickets, meals, and entry fees may be additional unless otherwise specified.

Tour durations vary depending on the package. Sydney City Tours typically run 4–6 hours, while Blue Mountains and Hunter Valley tours are generally full-day experiences.

Luggage capacity depends on the vehicle selected. Please advise us in advance if you are travelling with oversized luggage or additional bags.

Yes. We offer rear-facing, forward-facing and booster seats. Please request your child seat at least 24 hours before your journey so we can have it ready.

We accept major credit cards, bank transfers, and other approved payment methods.

Yes. Tax invoices and receipts are available upon request.

Yes, we regularly welcome visitors from the USA, Europe, India, Asia, Central Asia, Israel, South America and beyond. We understand the needs of international travellers and are happy to assist however we can.