Arrival Guaranteed

On time.
Every time.
No exceptions.

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“We are committed to building long-term relationships with our clients by delivering consistent quality, trust, and attention to detail in every journey.”
Prima Chauffeur Services Australia
1000s
Transfers Completed
4.9 ★
Average Rating
24/7
Availability
50+
Destinations

Every journey,
handled perfectly.

View all services
01

Airport Transfers

Flight-tracked pickups from all major Australian airports. Guaranteed meet-and-greet with complimentary waiting time regardless of delays.

02

Private City Tours

Bespoke private city touring across Sydney and Melbourne. Fully tailored itineraries with a professional chauffeur at your disposal.

03

Private Blue Mountains Tour

Experience the breathtaking Blue Mountains in style. Choose from Chauffeur Only for a self-guided journey, or Chauffeur with Guide for a fully narrated premium tour.

04

Private Hunter Valley Tour

Discover world-class wineries and scenery in the Hunter Valley. Available as Chauffeur Only or Chauffeur with Guide for a complete guided experience.

05

Corporate Travel

Discreet, reliable ground transport for executives and corporate clients. Monthly billing and dedicated account management available.

06

Private Hire

A professional chauffeur exclusively at your disposal for the full day or as required — for meetings, events, or wherever your day takes you.

07

Private Tours

Sydney City, Blue Mountains, Hunter Valley and more. Fully private chauffeur tours with hotel pickup and drop-off included. Customised to your preferences.

08

Cruise Terminal Transfers

Seamless transfers to and from Sydney's OPT Circular Quay and White Bay cruise terminals. Perfect for embarkation and disembarkation days.

09

Special Events

Arrive in style for weddings, galas, concerts and special occasions. Elegant transport tailored to make your day unforgettable.

Beyond Transfers

Explore Sydney in Style

Sydney City Tour
Half Day · 4 Hours
Sydney City Tour
Opera House, Bondi Beach, The Gap, Mrs Macquarie's Chair and more iconic Sydney landmarks.
FromA$450
Blue Mountains Tour
Full Day · 8-10 Hours
Blue Mountains
Three Sisters, Scenic World, Leura Village, Wentworth Falls and breathtaking lookouts.
FromA$800
Hunter Valley Tour
Full Day · 9-11 Hours
Hunter Valley Wine Tour
Premium cellar doors, gourmet cheese tastings, chocolate factories and stunning gardens.
FromA$900
View All Tours →
Instant Pricing

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price instantly.

Enter your pickup and drop-off to see live pricing. No obligation — book only when you're ready.

Flight tracking on all airport runs
Instant confirmation after booking
Available 24 / 7 including public holidays
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+61 405 347 776
Available 24 hours · Call or WhatsApp
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The Prima Difference

Why Choose Us

Real-Time Flight Tracking

We monitor your flight from takeoff to landing. Early or delayed, your chauffeur is always there at the right time.

Meet & Greet Included

Your chauffeur waits in the arrivals hall with a name board. No searching, no stress after a long flight.

Fixed Prices, No Surprises

The price you see is the price you pay. No hidden fees, no surge pricing, no meter anxiety.

Available 24/7

Any hour, any day. Whether your flight lands at dawn or midnight, we are ready for you.

Professional Chauffeurs

Licensed, experienced and discreet drivers in immaculate luxury vehicles. Your comfort and safety come first.

Simple & Seamless

How It Works

1

Book Online

Reserve your transfer or tour in under two minutes. Instant confirmation, secure payment.

2

Complete Your Details

After payment you'll receive instant confirmation with your full booking details by email. No extra steps needed.

3

We Track Your Flight

Sit back and relax. We monitor your flight and adjust your pickup time automatically.

4

Meet & Travel

Your chauffeur greets you and whisks you away in luxury to your destination.

Our Fleet

Travel in Luxury

Tesla Model Y airport transfer
Tesla Model Y
Up to 3 Passengers · 3 Bags
  • All-electric, whisper-quiet ride
  • Premium leather interior
  • Climate controlled comfort
  • Ideal for couples & business travellers
Lexus RX 350 airport transfer
Lexus RX 350
Up to 4 Passengers · 4 Bags
  • Spacious premium SUV
  • Supple leather seating
  • Smooth, refined performance
  • Perfect for families & small groups
Mercedes V-Class airport transfer
Mercedes V-Class
Up to 6 Passengers · 6 Bags
  • Spacious luxury people mover
  • Generous luggage capacity
  • First-class comfort for groups
  • Ideal for families & corporate groups
Mercedes Sprinter group transfer
Mercedes Sprinter or Similar
Up to 11 Passengers · 8 Bags
  • Premium large group transport
  • Generous luggage & carry-on space
  • Ideal for corporate & group travel
  • Perfect for airport & cruise transfers

What Our Clients Say

Trusted by Travellers Worldwide

★★★★★
"Our driver was waiting the moment we landed despite our flight being two hours late. Absolutely flawless service from start to finish."
James R.
London, United Kingdom
★★★★★
"Booked a Blue Mountains tour for my family. Beautiful car, lovely driver, and a day we will never forget. Highly recommended."
Sarah M.
Los Angeles, USA
★★★★★
"As a frequent business traveller I have used many chauffeur services. Prima is by far the most professional and reliable in Sydney."
Daniel K.
Frankfurt, Germany
★★★★★
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About Prima.

At Prima Chauffeur Services, we believe that transportation should be more than just getting from point A to point B — it should be a seamless, comfortable, and refined experience.

With over six years of hands-on experience in the chauffeur industry, I have had the privilege of transporting thousands of clients across Sydney. During this time, I worked with several well-established companies, gaining deep insight into what truly matters to passengers — reliability, discretion, professionalism, and attention to detail.

Through years of experience, I recognised a consistent gap between standard service and what clients actually expect from a premium chauffeur experience. That understanding is what led to the creation of Prima Chauffeur Services.

Our goal is simple: to deliver a level of service that feels effortless, personalised, and consistently high-end. Every journey is approached with care — whether it’s an airport transfer, corporate travel, or a private tour. We focus on punctuality, vehicle presentation, smooth driving, and a calm, professional presence that allows you to relax or focus on what matters most.

Expanding Beyond Sydney

To ensure our clients receive the same high standard of service wherever they travel, we have partnered with some of the most experienced and reputable chauffeurs and transport providers in the industry. Through these carefully selected partnerships, we are able to offer reliable, premium transfers not only in Sydney, but across all major Australian cities — with further expansion underway.

Sydney Melbourne Brisbane Perth Newcastle More Coming

What You Can Expect

Professional, experienced chauffeur service
Clean, well-presented luxury vehicles
Punctual and reliable pickups, every time
Strong knowledge of local areas and routes
A focus on comfort, privacy, and customer experience
6+
Years of Experience
Over half a decade serving Sydney’s most discerning clients with hands-on, personal chauffeur service.
1000s
Clients Transported
Thousands of satisfied passengers from airport runs to corporate travel and private tours.
5
Cities & Growing
Premium coverage across Sydney, Melbourne, Brisbane, Perth and Newcastle through trusted partnerships.
24/7
Always Available
Round-the-clock availability so your journey is covered no matter the hour or the destination.

Terms & Conditions.

By booking with Prima Chauffeur Services Australia, you agree to the following terms and conditions. Please read carefully before confirming your reservation.

01
Passenger & Luggage Policy
  • Sedan / SUV (1–2 passengers): Max 2 large suitcases & 2 carry-on bags.
  • MPV (1–5 passengers): Max 4 large suitcases & 4 carry-on bags.
  • Mercedes Sprinter or Similar (6–11 passengers): Max 8 large suitcases & 8 carry-on bags.

For tour services, vehicles may carry the maximum passengers as guests typically don’t travel with large luggage. We recommend selecting a vehicle suited to both your passenger count and luggage needs.

05
Cancellations & Amendments
  • Cancellations within 12 hours of a scheduled transfer may incur a fee.
  • Tours and full-day reservations cancelled within 48 hours may incur a fee.
  • Fees are assessed case-by-case based on timing, vehicle type, and costs.
Booking Amendments

Requests should be submitted as early as possible. All changes are subject to availability. Last-minute amendments may incur additional charges.

No-Show Policy

A booking is a “no-show” if the passenger cannot be contacted or fails to arrive within the complimentary waiting period. The full booking amount may be charged.

02
Airport Pickup Policy
International Arrivals
  • Chauffeur arrives approx. 30 min after aircraft reaches the gate.
  • Includes 30 min complimentary waiting from the time the aircraft lands and reaches the gate.
  • All flights actively monitored — pickup times auto-adjusted for delays with no extra charges.
  • Business Class / VIP: approx. 15 min after gate arrival.
Domestic Arrivals
  • Chauffeur arrives approx. 15 min after aircraft reaches the gate.
  • Includes 15 min complimentary waiting from the time the aircraft lands.
  • Pickup times adjusted for delays. No extra charges for late arrivals due to flight delays.
  • Business Class / VIP: approx. 10 min after gate arrival.
03
Vehicle Allocation
  • 1–3 passengers: Tesla Model Y or similar premium electric vehicle.
  • 3–6 passengers: Mercedes-Benz V-Class, Vito, or similar.
  • If the booked vehicle is unavailable, a similar or upgraded vehicle is provided at no extra cost.
Vehicle Substitution

Prima Chauffeur Services reserves the right to substitute a booked vehicle with a similar or upgraded option due to operational requirements or vehicle availability.

04
Minimum Booking – Tours
  • Half-Day Tours: Minimum 4 hours.
  • Full-Day Tours: Minimum 8 hours.

A minimum spend may apply depending on vehicle type, location, duration, and seasonal demand.

Peak Hours

Peak hours: 7:00 AM–9:30 AM and 3:00 PM–7:30 PM. Pricing reflects extended durations during these periods.

06
Additional Information
Child & Booster Seats

Available on request. Must be specified at time of booking. Availability varies by vehicle type.

Public Holidays & Special Events

Prices, surcharges, and minimums may vary during public holidays, peak periods, concerts, sporting events, and special occasions.

Passenger Conduct

Respectful behaviour required at all times. Smoking, excessive alcohol, or inappropriate conduct may result in termination of service without refund.

Damage & Cleaning Fees

Clients may be held responsible for excessive cleaning costs or damage caused during the booking period.

Service Delays & Liability

Prima Chauffeur Services is not liable for delays caused by traffic, weather, road closures, or other circumstances beyond our control.

Partnered Services

Prima Chauffeur Services may utilise trusted third-party chauffeurs in selected cities. All partners are carefully vetted to maintain our service standards.

For International Visitors

Arriving in Sydney

At the Airport

After collecting your luggage and clearing customs, your chauffeur will be waiting in the arrivals hall with your name displayed.

💰

Currency & ATMs

Currency exchange and ATMs are available throughout the arrivals terminal. Australia uses the Australian Dollar (AUD).

📱

SIM Cards & Wi-Fi

Local SIM cards and eSIMs are available at the airport. Need to get online right away? Your driver is happy to let you use the in-car hotspot if needed.

🕒

Travel Times

Sydney Airport to the CBD is around 20-30 minutes. We account for traffic and time of day in your transfer.

Good to Know

Frequently Asked Questions

Airport & Transfers

Yes. We monitor your flight in real time from departure to arrival. If your flight is early or delayed, your chauffeur adjusts automatically and you are never charged for delays caused by the airline.

Nothing to worry about. We track the delay and your chauffeur will be there when you actually land. You will not be charged extra for waiting time caused by a delayed flight.

Your chauffeur will be waiting in the arrivals hall holding a name board with your name on it.

• For international arrivals the driver will arrive 30 minutes after the plane gates and wait around 30 minutes.

• For domestic arrivals, the driver will arrive 15 minutes after the plane gates and wait around 15 minutes.

No problem. If you would like additional time after landing to visit Duty Free, shop, dine, or explore the airport before meeting your chauffeur, please let us know in advance or contact us before you depart. Our chauffeurs monitor flight arrivals and schedule pickup times accordingly. Advance notice helps us coordinate your pickup efficiently and minimise extended airport waiting and parking charges, allowing us to continue offering competitive rates while maintaining exceptional service.

Yes. We provide transfers to and from all Sydney Airport domestic and international terminals.

Bookings

Absolutely. All payments are processed securely by Stripe, a world-leading payment provider trusted by millions of businesses. We never store your card details.

Yes. Changes can be made subject to availability. Please contact us as soon as possible if you need to amend your booking details.

Absolutely. Simply provide the passenger's details and we will take care of the rest.

Tours

Yes. All tours are completely private and tailored exclusively for you and your group.

Absolutely. We can customise your itinerary to suit your interests, schedule, and preferred attractions.

Tour prices generally cover private transport and chauffeur services. Attraction tickets, meals, and entry fees may be additional unless otherwise specified.

Tour durations vary depending on the package. Sydney City Tours typically run 4–6 hours, while Blue Mountains and Hunter Valley tours are generally full-day experiences.

Luggage & Child Seats

Luggage capacity depends on the vehicle selected. Please advise us in advance if you are travelling with oversized luggage or additional bags.

Yes. We offer rear-facing, forward-facing and booster seats. Please request your child seat at least 24 hours before your journey so we can have it ready.

Payments

We accept major credit cards, bank transfers, and other approved payment methods.

Yes. Tax invoices and receipts are available upon request.

Yes, we regularly welcome visitors from the USA, Europe, India, Asia, Central Asia, Israel, South America and beyond. We understand the needs of international travellers and are happy to assist however we can.

Welcoming Visitors from Around the World

We proudly serve international travellers visiting Australia. Our team is experienced in meeting guests from across the globe and making your arrival effortless. English spoken.

🇺🇸 🇬🇧 🇩🇪 🇫🇷 🇮🇳 🇮🇱 🇧🇷 🇯🇵 🇰🇷 🇸🇬

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Service Areas
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